Each part of your journey is looked after by people who know it best.
Our Domestic and International Product Specialists live and breathe their destinations. They’re constantly refining itineraries, strengthening supplier relationships and making sure what we offer is something you can confidently recommend.
Our Group Tour Reservations team are incredibly detail-focused. They understand how important accuracy, communication and timing are, especially when you’re trusting us with your clients.
Our Personal Travel Designers take the time to truly understand what a client wants, crafting journeys that feel thoughtful and seamless.
Our Tour Hosts are chosen not just for their experience, but for their warmth and care. That matters most for escorted and senior travellers, who value reassurance on the ground.
Our Area Managers and Franchisees are here for you as partners: for presentations at clubs, support and ideas for tour officers and committees, and simply to make your life easier.
Leadership
David Sumich
Managing Director
Maite Newell
General Manager
Product
Brooke Evans
Product Manager
Gerard McManus
Product Specialist
Andy Bennett
Product Specialist
Marketing
Carolyn Mackley
Marketing Manager
Emma Mammone
Marketing Co-ordinator
Reservations and groups
Donna Eaton
Team Leader
Debra Woodley
Frontline Reservations
Robyn Granland
Frontline Reservations
Chris Pardy
Group Consultant
Leanne Ferguson
Group Consultant
Melanie Angus
Group Consultant
Kathleen Atillo
Group Consultant
Support team
Shirley Genobia
Support Team
Charmaine Arpon
Support Team
Kim Belen
Support Team
Chosen for their experience, warmth and care, our Tour Hosts are your reassurance on the ground.
Tour Host
Belinda brings warmth and calm to every tour, with an eye for the small details that make a day on the road easy and enjoyable.
Tour Host since 2012
I’ve led our New South Wales tours for over a decade. I know the best seat on the coach and the quietest café in every town.
Tour Host · Victoria
Kathy looks after travellers from Central and Western Victoria and Ballarat, and makes sure everyone is at ease on the road.
Tour Host · New South Wales and ACT
Kaylene looks after clubs and groups across Central NSW, Sydney, Wollongong, the Central Coast and Canberra, and loves seeing a group come together on tour.
Tour Host · New South Wales and ACT
Serina travels with our groups from Central NSW and Sydney, making sure every traveller feels looked after from the first pick-up to the last farewell.
Tour Host · Victoria
Sue hosts groups from Melbourne’s north east and south east, and is known for her local knowledge and her care for every traveller.
Our Area Managers and Franchisees present at clubs, support tour officers and committees, and are your local point of contact.
Serina Mace
Central NSW, Sydney North, West and South, Wollongong, Central Coast and Canberra
Kaylene Collins
Central NSW, Sydney North, West and South, Wollongong, Central Coast and Canberra
Cassandra Newbold
Northern and Western Melbourne, Geelong and Barwon, Macedon, Melbourne Bayside, Mornington Peninsula, South Gippsland and Phillip Island
At the end of the day, we know you’re putting your trust in us when you book with Trade Travel. That’s something we don’t take lightly.
It’s our people who make sure your clients are looked after every step of the way.
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